- What level of support do you provide leading up to the event?
- Where is your customer support located, and are they available 24/7?
- What level of support on the day of the event do you offer attendees during the event/meeting?
- What sort of training do you offer to speakers and moderators? Is there a minimum amount of bandwidth a speaker or moderator needs to have from where they are presenting in order to make sure there are no issues with their presentation?